The basic retail experience hasn’t changed much over the years: go into a store, look for the right product and make a purchase. Artificial intelligence has the potential to completely transform the traditional retail experience and take it to the next level with personalization, automation and increased efficiency. And it’s already happening.
AI can help retail stores in various ways. Firstly, AI-based systems can eliminate manual guesswork for activities like conducting product promotions, inventory assortments, and identifying supply chain complexities, etc. Major retailers are already experimenting with the use and possible applications of AI in the above fields. Some are even aiming to anticipate customers’ orders and good to be shipped without waiting for actual purchase confirmation.