Robotics Process Automation (RPA) is maturing. It is the application of technology (software robot) to interpret existing applications for processing transactions, triggering responses, and interacting with other digital systems. To maximize the impact of RPA, organizations need cost-effective solutions that are compliant, deliver work in a short span of time, and can cope with volume fluctuations with speed, agility, and resilience. What sets off RPA technology from conventional automation is its seamless nature and the speed at which the robots can be configured.
Our RPA delivery framework enables organizations to create a fast, accurate, cost-effective, and round-the-clock virtual workforce for various operations— leading to operational excellence. We have proven experience in helping organizations successfully implement and create an effective strategy for RPA deployment.
Some of the examples of Travel and Transportation back-office processes which can be automated through RPA are:
- Ticketing
- PNR change monitoring
- Schedule changes
- IRROPS Management
- Cancellations/Exchanges
- Refunds
- MIS and Analytics
- Invoicing
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